Attention:

About us

If there is any question or problems, please contact us, we'll try our best to satisfy your request.

Please just email me if you have any product problem.

For inquiries, issues, assistance please contact us. We'll respond to you as soon as possible. Business days are 6pm to 12 o'clock tonight (Hong Kong time) from Monday to Saturday.

About Shipping

Note: DHL/UPS/ FedEx Express usually take about 3-5 working days to the destination. And it's about 5-8 work days by EMS or TNT. Hong Kong Post Air Mail and Hong Kong Post Air Parcel take 7 to 30 days to ship to worldwide.

1. We will usual send the goods within 3 business days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically. 

2. The buyer is responsible for any insurance, problems and damage which caused by shipping service such accidents, delays or other issues. Beside the buyer should to be responsible for any tax and/or duty charged by their country. And the goods will be marked as "gift" or "sample" for your easy customs clearance and less charge. (if you want to declare the goods as other item name, or specify an value for custom, please inform us when making the order)

Notice: Russian customer please fill in your full name, otherwise the delivery is not responsible for the accident.

About Refund

1. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase  2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping.  3. All return items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on. 4. For any items, please send by EMS or your local post when send back.

About Feedback

1. Buyer's early confirmation will be highly appreciated after receiving the items.  2. Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute, but this 1 minute has the extremely vital significance to us. 3. Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems. Thank you for your understanding!