Payment Information
We accept Escrow service only.
CUSTOMS DUTY & HANDING FEE:
For all customer orders, we do not charge handing fee, even 1pcs part.
When parts arrived at your local custom, if the parts were charged customs duty, we do not responsible for any custom duty or import tax
Shipping Information
·We will ship out your items within 1-5 business days after the payment is cleared.
·Standard shipping using international Airmail,Items ship from Hongkong and it takes 7-14
working days (2-3 weeks) to receive for most area.
If you do not receive item within 30 working days (5 weeks), please contact us to investigate the case.(Brazil. Italy. 5~8 weeks)
Feedbacks
We aim to achieve a 5 stars rating for each and every transaction. please No hasty negative feedbacks!!!.If you have any issues, please CONTACT US before leaving negative feedback, we reply email in 24 hours.
If you are not 100% satisfied, PLEASE don't leave a neutral or negative feedback or low 1, 2 DSR before you contact us for help.
Also please note that due to the recent Air Cargo Security Alerts, there may be delays totally outside our control.
Return Policy
We appreciate your business and offer an instant 7 days return policy.(7 days after receive
the items).
The returned item has to be in its original condition.
We are able to refund your money without shipping cost.
Contact Me
If you have any question, please contact us via Trademanager.
Our office hours are 9:00am-12:00am ; 1:00pm-6:00pm China HK working time.
Monday-Friday, except holiday.
Please don't be discouraged if your email is not answered during non-business hours.
We are closed weekends, so if you email us on Friday, we may not get back to you until next Monday.
Monday-Friday, except holiday.
Please don't be discouraged if your email is not answered during non-business hours.
We are closed weekends, so if you email us on Friday, we may not get back to you until next Monday. caizhixing welcome you
NOTICE
Please be advised that the Customs Department of your country could impose duty or sales tax
on your ordered item when it enters your country. However, based on our experience, it seldom
happens to small lot orders like ours. we cannot be responsible for any tax or duty charged by your
government on the purchase.
·If you received a defective or incorrect item inside the parcel, please notify us and simply return
the item for exchange.
·Please feel free to contact me if you have any questions! We will respond within 24 hours
We offer two kinds of shipping method:
Economy Shipping from outside US (Singapore registered post tracking page)
Area Normally delivery time Basic 0.2KG Extend 0.1KG
Asia 10 to 20 working days 4.00 USD 2.00 USD
USA,Canada,Australia 10 to 20 working days 4.00 USD 2.00 USD
Europe 10 to 20 working days 4.00 USD 2.00 USD
Others 20 to 30 working days 4.00 USD 2.00 USD
Expedited Int'l Shipping (FEDEX, DHL, TNT, EMS)
* According to different countries and regions your address maybe remote area, we have the right to charge an additional remote cost below:
UPS: Remote area refer UPS website
DHL: Remote area refer DHL website
Fedex: Remote area refer FEDEX website
TNT: call your local TNT
Delivery time
Area Normally delivery time Basic 0.5KG Extend 0.5KG
Asia 2 to 3 working days 18.00 to 22.00 USD 5.00 to 8.50 USD
USA,Canada,Australia 2 to 3 working days 22.00 to 25.00 USD 6.00 to 7.50 USD
Europe 3 to 5 working days 25.00 USD 6.00 USD
Others 5 to 7 working days 35.00 USD 12.00 USD
For expecial countries TNT, EMS will spend 10-15 working days
